EAP: The Wrong Department Description Is Displaying On The Accounting Distribution Page In The Fluid Payment Request (Doc ID 2828673.1)

Last updated on JUNE 16, 2023

Applies to:

Symptoms

When creating a fluid payment request, the wrong dept description is displaying on the the accounting distribution page.   
The dept description displayed does not match what is expected for the setid related to the GL BU.

Step:
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1. Add a new Chartfield Display Template (PAYMENT_REQUEST)
   Navigation: SetUp Financials/SupplyChain > Common Definitions > Design ChartFields > ChartField Display Templates > Define CF Display Templates

2. Assign Chartfield Display Templates from Payment Request Template page to show description on the Fluid Payment Request page.
   Navigation: SetUp Financials/SupplyChain > Product Related > Procurement Options > Vouchers > Payment Request Template

3. Add a new department code for SetID: US002/Dept: 10000 (HR)
   Navigation: SetUp Financials/SupplyChain > Common Definitions > Design ChartFields > Define Values > Define ChartField Value > Department

4. Update SetID from SHARE to US002 for Table Set Control Value (BU) = US002
   Navigation: PeopleTools > Utilities > Administration > Maintain TableSet Controls

5. Create a Fluid Payment Request (BU: US002)
   Navigation: Fluid Main Menu > Payment Request tile
 1).    Step 1 of 4 Summary:
   a.    Enter BU: US002
   b.    Entered “Invoice Number”, “Date”, Invoice Total”, and “Payment Request Descr/Notes”
 2)    Step 2 of 4: Supplier
   a.    Pick a supplier: USA0000001
 3)    Step 3 of 4: Invoice Details
   a.    Entered “Line Description” and “Line Amount”
   b.    Clicked “Accounting Details” icon
   c.    Entered “Amount”
   d.    Changed the “GL Business Unit” to US001
   e.    Entered an “Account” (131000)
   f.    Entered “Department” 10000
      i.    The description of dept 10000 is “Human Resources”
      ii.    However, description of department shows "HR" (this is from SetID: US002/Dept: 10000).

Changes

Cause

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