Purchase Order (PO) Status is Changed to Pending Approval after Dispatch (Doc ID 2830020.1)

Last updated on JUNE 15, 2023

Applies to:

Symptoms

The Purchase Order (PO) status returns back to 'Pending Approval' after running the dispatch.
This happens for PO's with a credit (negative) amount in a VAT-enabled business unit.

After the dispatch has been completed, the PO status has been changed back to Pending Approval, which is wrong.

Steps to Reproduce the Issue:
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1. Log in as VP1.
2. Go to Business Unit (BU) Purchasing Definition = NLDE1, for example, defined with VAT
Navigation: Set Up Financials/Supply Chain> Business Unit Related> Purchasing> Purchasing Definition
Enable the Approval Framework.
3. Create an approval process definition.
Enterprise Components> Approvals> Approvals> Approval Process Setup
4. Buyer Setup for VP1
Default PO Status = Open
5. Create a PO for unit NLDE1
Select Supplier = NLD0000001, for example, defined for VAT
Item ID = 10002
Enter a credit (negative) price = -9.44444.
Ship To NLD01
6. Return to the PO header and submit the PO for approval.   
7. Approve the PO.
8. Log in as VP1 and dispatch the PO.
As result after the dispatch has been completed, the PO status has been changed back to Pending Approval, which is wrong.

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Changes

Cause

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