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Purchase Order Approval Authorization Page is Showing Today's Date Effective Date and All Users Criteria Are Zeros (Doc ID 2830555.1)

Last updated on DECEMBER 27, 2021

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When reviewing the approval authorization page for Purchase Order process, notice that all user criteria's are set to blank and zeros (No Criteria at all ) also notice that the page effective date is set to today's date.


The issue can be reproduced at will with the following steps:

  1. Navigate to : Enterprise Component > Approvals > Approvals> Authorize approvers and choose the Purchase order process ID
  2. Choose any User ID and press on Criteria link to show the user approval criteria.
  3. Notice that all approvers criteria are set to blank and zeros amount , also notice that the page effective date is set to today's date : DEC-16-2021

Cause

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In this Document
Symptoms
Cause
Solution


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