EBI 9.2: Billing India GST Setup -errors received-"Customer is mandatory (12500, 1029) Please provide value for Customer Type on Goods & Service Tax page" and "Please correct Customer Type on Goods & Service Tax Page" (Doc ID 2830895.1)

Last updated on OCTOBER 02, 2023

Applies to:

Goal

One is upgrading to Image 40 and trying to figure out the new GST functionality for Billing.

Customers only create online interunit invoices in Billing for India, so do not have GST calculate on these invoices.
Customers create an interunit India invoice and always select 'Local Export Without Bond'.
Since users can only create interunit India invoices, the e-invoice process on the Billing Business Unit Tax Applicability Page has been turned off.
However, there is still a new required field on the Good & Service Tax page-what does this new field do?

It seems that it has something to do with the Trading Partners, but what does this do if customers are not implementing e-invoices?

Also, found EBI92:India GST E-Invoicing Setup and Sample Transaction With QR Code and IRN Number (Doc ID 2714903.1).
In this document it is said the followings:

"Customer Type is mandatory on all India GST invoices.
If Customer Type is ‘B2B’ or ‘Export’ then Transaction Category is mandatory.
If Customer Type is ‘B2CL’ or ‘B2CS’ then E-Invoicing will not applicable and
E-Invoice Processing Flag will be set to ‘Excluded from E-Invoicing’."

On the sample transaction documentation, it does NOT have the option to turn off e-invoicing at the Business Unit Tax Applicability level. Due to this option not available, it appears the sample transaction document is from an environment that does not have this functionality. Since this option is now available at the BU tax level, shouldn't the Customer Type not be mandatory if e-invoicing is 'turned off' at the BU tax level?

The issue can be reproduced at will with the following steps:
1. Turn off the e-invoice process on the Billing Business Unit Tax Applicability Page
2. Create interunit India invoices
3. Select 'Local Export Without Bond' - is there required a Good & Service Tax page
4. Message is received:
 "Customer is mandatory (12500, 1029)
Please provide value for Customer Type on Goods & Service Tax page"
5. Try to select a customer type - Customer type "Business to business",
"Please correct Customer Type on Goods & Service Tax Page"

ERROR
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Solution

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