EAP: Unable To Select the Prepaid Reference Voucher on Voucher Attributes Page on Regular Style Voucher (Doc ID 2831578.1)

Last updated on JANUARY 10, 2022

Applies to:

Symptoms

Unable to select the prepaid reference voucher on voucher attributes page on regular style voucher.

Steps:

1. Create a prepaid voucher and make a payment of that prepaid voucher

(Navigation:  Accounts Payable > Vouchers > Add/Update > Regular Entry > Invoice Information).  Select the Prepaid Voucher voucher style on the Add a New Value page before accessing the Invoice Information page.

2. Create a regular style voucher for prepaid voucher adjustment.

(Navigation: Accounts Payable > Vouchers > Add/Update > Regular Entry > Invoice Information).

3. Try to select the prepaid reference voucher on voucher attributes page on regular style voucher but unable to select. Prepayment Reference field remained blank.

Cause

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