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EMM: Work Order Shows Link 'Mobile Updates Pending' After Adding a Note (Doc ID 2833809.1)

Last updated on MARCH 01, 2022

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


 “Mobile Updates Pending” Link appears above the description textbox after entering notes.

 
The issue can be reproduced at will with the following steps:

1) Open an existing Work Order. (Maintenance Management > Work order management > Work Order)

2) Click Notes link on Work order.

3) Enter the Notes and return to WO.

4) Notice the "Mobile Updates Pending" link above the description textbox.

5) Save the WO.

6) Search the WO again.

7) Link is no longer there.

 

NOTE: The following User Details / Company Names / Addresses / Emails / Telephone Numbers / Etc. are fictitious (based upon made-up data used in the Oracle DEMO Environments), any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

 

Replication Steps

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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