E-PN/IB: Incorrectly Activating PTPN_ASYNC_PUBLISH Service Operation May Cause Deadlock on IB Message Processing (e.g. EOAW_ESCALATIONS and EXPENSES queues) (Doc ID 2833992.1)

Last updated on JUNE 20, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

After recently upgrading to FSCM 9.2 PUM 39/Tools 8.58.10, IB messages processing on some queues (e.g. EOAW_ESCALATIONS and EXPENSES queues ), show deadlocks on the IB tables. The following error below is shown in the apps server log:

Error
------------

Changes

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

E-PN/IB: Incorrectly Activating PTPN_ASYNC_PUBLISH Service Operation May Cause Deadlock on IB Message Processing (e.g. EOAW_ESCALATIONS and EXPENSES queues) (Doc ID 2833992.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!