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Make A Payment Page Shows Incorrect Anticipated Aid (Doc ID 2835359.1)

Last updated on DECEMBER 01, 2022

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On the Make a Payment Self Service page the Anticipated Aid is not shown by Term, only the total for the year. When a student is making a payment it appears there is no amount Due when there actually is an amount due for the current Term.

It is expected the Amount Due calculation will take into account the Term of the Anticipated Aid and not the full year value.

The issue can be reproduced at will with the following steps:

  1. Navigation: Self Service > Student Finances > Account Inquiry
  2. Click the Make a Payment Button

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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