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1098-T Generation Process Is Populating Box1 and Box4 With Many Years Worth of Tuition and Fees (Doc ID 2836054.1)

Last updated on FEBRUARY 01, 2022

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 
Payments from prior years and semesters appear in Box 1 of the 1098T.  There may or may not be an offset in box 4.
 
We expect Box 1 to include only payments made during this calendar year and Box 4 to include any charges from prior years that were reversed as well as any payments that were applied in prior years and are now unapplied or have been refunded in this calendar year.

When we review the students account we see that tuition from prior years was backed out and reposted using new Item numbers/Careers/Career numbers during this calendar year for seemingly no reason.


The issue can be reproduced at will with the following steps:

  1. Review the students 1098t  Student Financials > Taxes > Review 1098t   Note the box 1 amount.
  2. Compare the amount in box 1 of the 1098t to the payments received on the pages Student financials > View Customer Account > View Detail Transactions
  3. Note that significantly more money is appearing in box 1 then was received during the calendar year.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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