My Oracle Support Banner

ELM 9.2: Instructor View Schedule Shows Different Amount Of Enrolled Learners On View Schedule Tile than on Session Roster (Doc ID 2844758.1)

Last updated on MARCH 04, 2022

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Instructor View Schedule shows a different number of enrolled learners than on the session roster.

Steps to replicate the issue:
1. Login as instructor
2. Navigate to Learning Instructor Homepage
3. Click 'View Schedule' tile (you need to have upcoming classes with learners enrolled)
4. Review the number of enrolled learner 
5. Click the Session to go to the roster
Notice there are less learners enrolled than on step 4

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.