My Oracle Support Banner

HCM 9.2: View Organization Chart from Company Directory Tile (Manager Self Service and Employee Self Service) is Incorrectly Displaying the Related Actions for Benefits (Doc ID 2846494.1)

Last updated on APRIL 11, 2022

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

While accessing Organizational Chart as a Manager and by accessing a Direct Report it incorrectly displays the Benefits as a Related Action.

The same behavior occurs also for the Employee Self Service login.

Once accessed it displays the own Benefits, however it gives the impression that the user can access other's Benefits Related Actions which is not correct. 

Steps to replicate the issue:


   1. Navigate to Manager Self Service Tile / Employee Self Service Tile
   2. Access the Company Directory Tile
   3. Click on View Org Chart > Click on a Direct Report - Benefits Related actions are displayed

Observe: Benefits Summary actions takes user to benefit summary of the user logged-in, however it is misleading because user gets an impression that they are going to view benefits summary of the Direct Report searched

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.