ECM: Cash Management Accounting Entries - Template Update (Doc ID 2848604.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Symptoms

ISSUE
 
When the accounting template is changed in Cash Management Accounting Entries, the amounts in the Accounting Entries grid are zeroed out unnecessarily.

The current process for the users is that they must take screenshots of the entry before changing the template, then manually typing the accounting entries as a work around. This is causing unnecessary manually work for the users updating/correcting these transactions.

STEPS

1.  Search for Accounting Entries for a specific Business Unit

2.  Open one of the returned rows

3.  Change the Status
     - Message shows that Status must be Provisional

4.  Change back to Provisional as instructed

5.  Change Acctg Template field value
     - Note that before a new template is used, the amounts are still intact, meaning that they have not been changed
     - After the new template is selected, the amounts are zeroed out.

Cause

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