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Terminated Employees Continue to Show in Company Directory Search After Running Full Index Build For HC_HR_COMPANY_DIRECTORY1 (Doc ID 2849327.1)

Last updated on JULY 21, 2022

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 8.9 to 9.2 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms

When employees are terminated in Job Data and you run Schedule Search Index for Company Directory (HC_HR_COMPANY_DIRECTORY1) Full index, the employee continues to show in the Manager Self Service> Search Company Directory unless you Undeploy/Re-Deploy and re-run the Full Index to restore data.


Steps to reproduce the issue:

1. Search for Employee In Company Directory (Manager Self Service> Company Directory
2. Go to Workforce Administration> Job Information> Job Data
3. Terminate employee
4. Go to PeopleTools > Search Framework > Schedule Search Index
5. Run Full Index Build for Company Directory (HC_HR_COMPANY_DIRECTORY1)
6. When process is completed, you can still see the Terminated Employee in Search Company Directory

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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