E-PN/WF: Alerts & Notifications Message not Updating the Status from 'Unread' to 'Read' when Reviewed
(Doc ID 2849627.1)
Last updated on DECEMBER 20, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.58 to 8.58 [Release 8.4]Information in this document applies to any platform.
Symptoms
The message status is not changed from "Unread" to "Read" after an alert/notification has been opened.
The issue can be reproduced at will with the following steps:
1. On the "View Notification" page (Navigation: XXXX), click on an Alert.
2. Observe its status is still unread.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |