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Fluid Candidate Gateway Allows Applicants To Submit Attachments With Special Characters In Filename, Causes Error When Printing (Doc ID 2849933.1)

Last updated on FEBRUARY 23, 2022

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Candidate Gateway pages are allowing users to submit files that have special characters in the file name, such as a colon (:). This causes an error when trying to print the files.

Error generating report output: (235, 2309) PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute Name:ProcessReport PCPC:90200 Statement:1772
Called from:HRS_PRNT_APPLN.PrintApplication.OnExecute Name:generateReport Statement:1342
Called from:HRS_PRNT_APPLN.GBL.HRS_PRNT_APPWRK.HRS_GEN_REP.FieldChange Statement:8


Appserver log file shows additional detail:

PSAPPSRV.9932 (8639) [2021-10-19T14:12:32.411 ADUN0004@10.14.133.150 (FIREFOX 92.0; WIN10) ICPanel] ssaT7UFRFJlKUQ 7714444131159772161 ADUN0004 (0) PCodeWTL(1/3): Exception in convert2PDF:Illegal char at index 135: E:\hrapps\psoft\psconfig\appserv\pshrprd\files\XMLP\206a1b1c-3108-11ec-95ab-0d2f8c783378\493627APPLICANT_1362876_CV_ALBA_CACERES_MD_(09:2021).pdf


The issue can be reproduced at will with the following steps:
1. On Manage Job Opening > Manage Application > Find an applicant with a “:” colon in the resume title.
2. Use the “Print” Link to print the application
3. Make sure “Resume Attachments” is selected and then generate the report
4. Error occurs

Cause

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In this Document
Symptoms
Cause
Solution
References


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