User Defined "Name Type Display" in Contributor Relations Is Not Used By Add Update A Person Page When Accessed From Contributor Relations (Doc ID 2851116.1)

Last updated on JANUARY 25, 2024

Applies to:

Symptoms

The Constituent name on the SCC_BIO_DEMO_PERS when accessed via the AV_MAINTAIN_PEOPLE_DATA menu does not display the name or 'name parts' as defined on Contributor relations Display Name Type Setup pages.

The page appears to only display the First and Last Primary name regardless of the setup in Contributor Relation Common Definitions and Contributor Relations installation setup

 
 
The issue can be reproduced at will with the following steps:
1.  Populate your Display name type with First Middle Last names Setup SA CR > Product Related > Contributor Relations > CR Common Definitions > Display Name Type Setup

2.  Populate  your Display name type on  Setup SA CR> Install > Contributor Relations > Installation

3.  Review a person with a first middle and last name  on the page Contributor Relations > Constituent Information > People > Add Update person to see only the first and last name.

This may also manifest by not seeing the preferred name, the legal name or which ever type  name was defined on the Display Name Type Setup. 

Note:  Other Contributor Relations pages will correctly display the first, middle and last names for the designated CR Name Type on the CR Installation pages. This issue appears to be restricted to the Add and Update pages only.

Cause

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