My Oracle Support Banner

Fluid Life Event Template Cannot Be Added to Life Events Template Page (Doc ID 2851620.1)

Last updated on FEBRUARY 24, 2022

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

A custom Life Event template was created in Activity Guide Composer. When attempting to add the new Life Event template on the Template page for Life Events, it could not be selected. The only thing that could be entered was the Life Event Type.

Steps to reproduce the issue:

     1. Create a new Life Event template or clone an existing one in the Activity Guide Composer (Navigation: Enterprise Components > Activity Guide Composer > Templates).
     2. Navigate to Set Up HCM > Product Related > eBenefits > Life Evens > Template, Fluid Templates page.
     3. Attempt to add another template by clicking the "+" at the end of a row.
     4. Only the Life Event Type field opens for entry.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.