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On the Life Event Page, the As Of Date is Populated With a Prior Event Date. When Clicking on "Continue Life Event", the Following Error Occurs: “Changes to your benefits enrollment are not permitted." (Doc ID 2851738.1)

Last updated on MAY 03, 2022

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On the Life Event page, the As Of Date is populated with a prior event date. When clicking on "Continue Life Event", the following error occurs on the user page:


Steps to reproduce issue

The issue can be reproduced at will with the following steps:
1. Employee Self Service> Benefits Details> Life Events.
2. Select a Life Event.
3. Note that the 'As of Date' with a prior event date.
4. Click 'Continue Life Event'.
5. Error occurs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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