On the Life Event Page, the As Of Date is Populated With a Prior Event Date. When Clicking on "Continue Life Event", the Following Error Occurs: “Changes to your benefits enrollment are not permitted."
(Doc ID 2851738.1)
Last updated on NOVEMBER 10, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On the Life Event page, the As Of Date is populated with a prior event date. When clicking on "Continue Life Event", the following error occurs on the user page:
Steps to reproduce issue
The issue can be reproduced at will with the following steps:
1. Employee Self Service> Benefits Details> Life Events.
2. Select a Life Event.
3. Note that the 'As of Date' with a prior event date.
4. Click 'Continue Life Event'.
5. Error occurs.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |