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Accessibility Issue on Make A Payment Activity Guide,Specify Payment Amount Page Tab Sequence Moves to Browser Address Bar After Entering Payment Amount (Doc ID 2852031.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

With Accessibility options enabled, the Make A Payment from the Financial Account Tile has a step to confirm the payment amount. In screen reader mode, the tab button takes the user to the browser address bar, and then back to the page after entering in a payment amount. For accessibility purposes, after entering the amount, the tab should be taking the user to the 'Confirm' button.

The issue can be reproduced at will with the following steps:

  1. Sign in to Campus Solutions as a student where the General Settings have the 'use screen reader' mode on;
  2. Click the Financial Account tile;
  3. Click the Make A Payment Option;
  4. Click Enter on Step 1, Select Payment Method;
  5. The Activity Guide moves to Specify Payment Amount;
  6. Click tab;
  7. Enter the amount of the payment;
  8. Click Tab, and note the cursor moves to the browser window address bar instead of the 'Confirm' button on the page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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