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ACA (Affordable Care Act) Emails Displaying HTML Tags As Text Rather Than Resolving Them (Doc ID 2853081.1)

Last updated on MAY 16, 2022

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The emails sent acknowledge receipt or withdrawal of consent to receive the ACA 1095-C Forms electronically and to notify employees of availability of those electronic Forms are in plain text format and are not affected by HTML tags embedded in the text.

Steps to reproduce the issue:

     1. Modify the EM1095 Text ID by using HTML tags for formatting (Navigation: Set Up HCM > Common Definitions > Text Catalog and Notepad > Maintain Text Catalog).
     2. Create the ACA 1095-C Forms (Navigation: Benefits > ACA Annual Processing > Transmittal and Forms > Create ACA XML Files).
     3. Notify employees of the availability of electronic 1095-C Forms (Navigation: Benefits > ACA Annual Processing > ACA Preparation > ACA Form Options).
     4. Check the body of the emails sent to the employees.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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