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ETL9.2: Filter Does Not Respond To Search on Manage Exceptions page. (Doc ID 2853651.1)

Last updated on JULY 27, 2022

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Manage Exceptions page filter search is not responsive, and does not return results intuitively when searched unlike the Filter button on the other T&L fluid pages.

Steps to Recreate:

Navigate to Team Time tile > Manage Exceptions

1. Searched for the Time Reporter Group when using all small letters, did not return result even the valid group members have the open exceptions.

2. Searched again with the same group using all capital letters and it didn't return the result.

3. After few page refreshes and/or clicking around, searched again with caps, results are  returned.

4. This is always working regardless of the using case-sensitive name or not on other search pages.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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