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EGL9.2: Duplicate Emails Generated When Running EOEN_ALERT Process When More Than 1 Alert In Run Control (Doc ID 2854417.1)

Last updated on MARCH 14, 2022

Applies to:

PeopleSoft Enterprise FIN Global Components - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Duplicate emails being generated when running EOEN_ALERT process when more than 1 alert in run control.

STEPS :

Setup:

--Query 1
--Query 2 (Same exact query as 1 so you can just save as)
--Set VP1 email to your email
--Notification Registry
--Alert 1
--Alert 2

Test:

Run Alert 1 Separately
--One Email

Run Alert 2 separately
--One Email

Run Both Together
Received 5 Emails – 1 for Alert 1 and 4 for Alert 2
--Email 1 – Alert 2 #1
--Email 2 – Alert 2 #2
--Email 3 – Alert 2 #3
--Email 4 – Alert 2 #4
--Email 5 – Alert 1 (only one)


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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