EeS: Closed Receipts Can be Copied to Fluid Self Service Invoice, Causing Voucher Creation to Fail with Pre-Build Invalid Receipt ID Error (Doc ID 2854521.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Symptoms

Closed Receipts can be copied to Fluid Self Service Invoice (SSI). This results in Voucher is not getting created due to pre-build errors.

Steps:
1. Create and dispatch Purchase Order.
Navigation: Menu > Purchasing > Purchase Order > Add / Update POs
2. Create PO Receipt.
Navigation: Menu > Purchasing > Receipt > Add / Update Receipt
3. Close the Receipt
Navigation: Menu > Purchasing > Receipt > Close Receipt
4. Close the PO
Navigation: Menu > Purchasing > Purchase Orders > Reconcile POs > Close Purchase Order
5. Login to SUPPLIER portal and create SSI
Navigation: Secure Supplier Home Page > Invoices and Payments > Self Service Invoice
6. Select Copy from Packing Slip
7. Observe Closed receipts are available for selection.
8. Select closed receipt.
9. Submit SSI.
10. Run Voucher Build
Navigation: Menu > Accounts Payable > Batch Processes > Vouchers > Voucher Build

• System should not allow creation of SSI using Closed Receipt. As the system allowed the user to create an SSI using a closed receipt, the voucher build did not create a voucher due to pre-build errors:
  PO Number - Invalid Purchase Order
  Receipt Number - Invalid Receipt ID
  Receipt Line - Invalid Receiver Line Number

Changes

Cause

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