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EAP: Express Payment for ACH Method Status Not Updated to Completed on PYCYCL_STAT (Doc ID 2854854.1)

Last updated on MARCH 14, 2022

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When an Express payment is done with the ACH method, and the cycle finishes processing, the express pay cycle manager shows the status as "Completed", but in the PYCYCL_STAT table the status is not Completed, is V - Approved, while in the PYCYCL_STATRPT table is Completed as expected.
Clicking the Refresh button fixes this inconsistency, but because the page is showing "Completed", the users don't usually do that. This causes the XPC Pay Cycle to not be reused for the next express payment, so a lot of XPC Pay Cycles are being created.

Steps:
1. Select Default Electric Layout to Financial Gateway for ACH payment method in External Accounts.
   Navigation: Banking > Bank Accounts > External Accounts
2. Create a voucher with Payment Method ACH
   Navigation: Accounts Payable > Add/Update > Regular Entry
3. Save it and click Express Payment
4. Enter parameters and click Create Payment button to run Pay Cycle
5. After running Pay Cycle, check records in both PYCYCL_STAT and PYCYCL_STATRPT

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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