E-KB\IB: Kibana Login Error Using PeopleSoft User: 'Invalid login. Try again.'
(Doc ID 2856023.1)
Last updated on MARCH 23, 2022
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.58 to 8.58 [Release 8.4]
Information in this document applies to any platform.
After having refreshed the environment from Production and next also having upgraded from an older PeopleTools release to PeopleTools 8.58.xx
one installed Elasticsearch and Kibana. While trying to login to Kibana with Peoplesoft user one received the error:
At the same time, below error has been observed in the ESCLUSTER.LOG available at ES_HOME/pt/elasticsearch/logs:
and the APPSRV.LOG available at <PS_HOME>/appserv/DomainName/LOGS/APPSRV_MMDD.LOG.log was showing:
PSAPPSRV.<PID> [<datetime> <username>@JavaClient IntegrationSvc] - - - (3) Unable to find a Routing corresponding to the incoming request message.External Operation Name: authenticateuser.v1Requesting Node: ANONYMOUSOperation Type: UserId: <username>
PSAPPSRV.<PID> [<datetime> <username>@JavaClient@JavaClient IntegrationSvc] - - - (3) Returning context. ID=<username>, Lang=ENG, UStreamId=<Stream_number>, Token=PSFT_HR/<datetime>/<username>/ENG/9ACqtnHPoqiH2clTulAl8FGgDcM=
PTSF_AUTHENTICATEUSER Service operation page
Note: One was able to login to Kibana with the 'esadmin' user.
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