Data Privacy Framework Identifies Fields Exist On Specific Pages But the Fields Cannot Be Hidden With The Page And Field Configurator (Doc ID 2856710.1)

Last updated on MARCH 18, 2022

Applies to:

Symptoms

On : 9.2 version, Campus Community Other

Data Privacy Framework Enterprise Components > Data Privacy Framework > Maintain Data Privacy Setting  can be used to identify where a specific field is displayed. (in this example I use the field COUNTY, is visible in several places
Relationship address, Person Profile and Constituent Relationsships)  

The user may open the page In PIA to confirm that COUNTY is VERY visible
The user will open the Page and Field configurator to hide the field ,

but finds that the field is NOT on the page even though they can clearly it is on the page.
The user will open Application designer and see a field called ADDRESSLONG is displayed on the page not COUNTY.

It would seen there is an issue with the pages and components that the Data Privacy Framework identified as containing the field or there is a problem with the Page and Field Configurator that isn't displaying all the fields.

Examples where this may occur is the address sub page ADDRESS_SBR

If you are unfamiliar with using Data Privacy Framework or Page and Field Configurator those steps are not included here.   Please refer to Peoplebooks for details on how to use the two tools. 

Generic steps follow.

1. Use Data Privacy Framework Enterprise Components > Data Privacy Framework > Maintain Data Privacy Setting to identify the pages and components that include your field (in this example COUNTY)

2  Open Enterprise Components > Page and Field Configuration > Page and Field Configurator > Page Configuration open  the Person Profile or Constituent relationship page and look for the field we are using in this example "COUNTY"

3. Note that COUNTY  is not on the page and therefore not available to be hidden by the page and field configurator.

Cause

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