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Getting "Page Data is Inconsistant with Database (18.1)" Error in MSSQL DB When Modifying A Purchase Order With Attachments and Comments (Doc ID 2858617.1)

Last updated on MAY 03, 2022

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After upgrading to Image 40 with DB MSSQL, customer is getting page data inconsistant error (as noted below) when modifying a PO that has attachments and comments.


Steps

1) Go to Purchasing -> Purchase Orders -> Add/Update PO

2) Create a simple 1 line PO and save. Stay on Page.

3) Click on Header Comments and add 2 attachments. Do NOT add comments.

Save. Stay on page.

4) Click on Edit Comments - and for the first attachment, add comments. Click OK.

5) Click Save - get error

NOTE: This issue also occurs if you add line notes instead of header notes.

See replication steps here.

In the images, examples, video and/or the attached document, user details/company name/address/email/ telephone number all represent a fictitious sample from the Oracle Demo Vision Database. Any similarity to actual companies or actual persons, living or dead, is purely coincidental and is in no way intentional on the part of Oracle.

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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