Requisition Header Comments are Not Copied To Purchase Order When Multiple PO's Created From Requisition Lines
(Doc ID 2861244.1)
Last updated on JULY 07, 2022
Applies to:
PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When creating a requisition with two lines, each line has a comment and the requisition has a header and ship to comments, copying line #1 to a PO, all comments got copied correctly, however when coping requisition line #2 to a different PO, requisition header comments are not getting copied, only line and ship to comments are copied.
The issue can be reproduced at will with the following steps:
Scenario #1:
- Navigate to the home page, press on eProcurement Tile > Create Requisition tile> and create a new requisition
- Add two items to the requisition , one catalog item and another special request item
- Add requisition header, line and ship to comments then submit the requisition.
- Copy requisition line 1 to a PO, notice that all the comments copied successfully.
- Copy requisition line 2 to another PO, notice that the requisition header comments are not getting copied, only requisition line and ship to are getting copied to the PO.
Scenario #2:
- Navigate to the home page, press on eProcurement Tile > Create Requisition tile and create a new requisition
- Add two items to the requisition , one catalog item and another special request item
- Add requisition header, line and ship to comments then submit the requisition.
- Copy requisition line 1 to a PO, notice that all the comments copied successfully.
- Copy requisition line 2 to another PO.
- Cancel first PO.
- Create a new PO and try to copy requisition line 1 to that new PO.
- All comments will be copied but not the requisition header comments
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |