My Oracle Support Banner

'An Error Has Occurred, Check with the administrator for this site or application.' Displays as the Result When Attempting to Upload an Image Into Notification Setup for Notification Framework (Doc ID 2861508.1)

Last updated on APRIL 10, 2022

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.


When attempting to upload an image in the Notification Setup, such as within the 'View Generic Template' link, an error occurs. The resulting message below is what displays on the page -in a different appearance, but same words: 

The issue can be reproduced with the following steps:

  1. Navigate to Set Up SACR > System Administration > Utilities > Notifications > Notification Setup, and choose the Notification Template ID.
  2. Click 'View Generic Template'. 
  3. Click Icon to add image, and go to Upload tab. 
  4. Choose Image, click okay, and note resulting error message. 




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.