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2 Question Format Doesn't Allow Save When Using Small Form Factor (Doc ID 2861585.1)

Last updated on APRIL 13, 2022

Applies to:

PeopleSoft Enterprise HCM eProfile - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Customer reports that when using an small form factor (iPhone, Android, etc.) to update ethnic group in employee self-service, the save button is grayed out

The issue can be reproduced at will with the following steps:
First make sure 2 question format is set on the Install Table
(Set up HCM > Install > Installation Table > Country Specific)
1. Login in small form factor using a person without the PeopleSoft Admin
2. Go to Employee Self Service
3. Click on Personal Details
4. Click on Ethnic Groups
5. Note that the save button is greyed out




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