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CRM 9.2 SYS Database Missing Configurable Search Setup for Page RD_WORK_GSRCH (Doc ID 2864128.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Configurable Search Setup delivered for RD_WORKER Component in SYS db shows only one(1) row and is missing the setup for Page RD_WORK_GSRCH while DEMO db got two(2) rows.

Steps to reproduce the issue

  1.  In DEMO db, navigate to Setup CRM > Common Definitions > Component Configuration > Configurable Search Setup
  2.  Search for Component Name = RD_WORKER
        Market = Global
  3.  Notice,  2 rows are returned.
  4.  Repeat the same steps in CRM 9.2 SYS Db -- only one row is returned.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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