E-WF: Users Still Receive Approval Emails Even when 'Email User' is Unchecked in the User Profile (Doc ID 2865438.1)

Last updated on MAY 17, 2022

Applies to:

Symptoms

Users still receive emails even with Email User unchecked in their user profile's Workflow page.

The issue can be reproduced at will with the following steps:

1. In User Profile's workflow tab, Email User is unchecked.

2. Create an approval request.

3. Check the approver's email inbox.

4. Observe the approver still received the approval email.

Cause

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