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My Team Related Actions Error: Function 'onReadyState' Error: Object doesn't support property or method 'aAction_win9' (Doc ID 2865505.1)

Last updated on MAY 03, 2022

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When entering a new address through the Custom related action created from service id : HC_UPDATE_PERSON3 in My Team Tile , the following error is displayed.

Steps to replicate the issue:
1. Navigate to PeopleTools > Portal > Related Content Service > Manage Related Content Service
2. Edit Fluid Structure Content > Fluid Pages > Manager Self Service > My Team
3. Select the Configure Relate Actions tab
4. Add a row in the Page Level Related Actions
   - Service ID: HC_UPDATE_PERSON3
   - Service Target: Modal Window
5. Click Configure
6. Mapping Type: Page Field
7. Click Select Icon
8. Select Empl ID for HR_DR_SELECT_WK
9. Click the Select button under Menu Options
11. Click OK
12. Save
13. Click Home Button
14. Select the My Team Tile
15. Click Related Actions > Modify a Person
16. Select Contact Information tab
17. Select View Address Detail
18. Add a new row
19. Select Add Address
20. Enter the new address
21. Click Ok
22. Receive the error




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