My Oracle Support Banner

Plan Types Ignored in an Event Display in the Election Section of the Enrollment Preview Statement if the Employee Has No Existing Enrollment or Waive (Doc ID 2866027.1)

Last updated on MAY 23, 2022

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Plans Types display in the Election Summary section of the Enrollment Preview Statement when they are not available for election in the event. The person may or may not be eligible for some of the Plan Types that are being displayed .

Steps to reproduce the issue:

     1. From Benefits Enrollment, select the Enrollment Preview Statement button (Navigation: Employee Self Service > Benefits Details tile > Benefits Enrollment tile)
     2. Expand the Election Summary section of the Statement.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.