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EEX9.2: Expense Report Stuck In Submission In Process Status (Doc ID 2866348.1)

Last updated on MAY 05, 2022

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Expense Report is stuck in Submission in Process status when Expense Type has Authorized Amount in Risk Template.


Steps

1. Setup Expense Location Amount for an Expense Type (Navigation: Set Up Financials/Supply Chain > Product Related > Expenses > Purchase > Expense Type > Expense Types 1)
2. In Risk Template, include the Expense Type setup in Expense Location Amount page and tick the checkbox for Authorized Amount. Ensure that the template is assigned to the approver of the expense report
3. Risk Template is assigned to Approver
4. Create and submit an Expense Report using the Expense Type with Authorized Amount. Expense Report is stuck in Submission in Process status.

This happens only when the Expense Type has set up Expense Location Amount; if the Expense Type has no set up Expense Location Amount, the Expense Report can be submitted for approval without issues even if the Risk Template has checked in Authorized Amount checkbox.

Cause

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In this Document
Symptoms
Cause
Solution
References


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