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EPY: Classic Self Service W-4 Tax Information Page Is Missing the Fields for the W-4P and W-4R Changes (Doc ID 2867017.1)

Last updated on MAY 03, 2022

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


The Federal Tax Data page is not matching the Classic Self Service W-4  page since Tax Update 21-E was applied.  


The issue can be reproduced at will with the following steps:

1. Navigate to: Payroll for North America > Employee Pay Data USA > Tax Information > Update Employee Tax Data
  - Search for an employee who is a Non-resident Alien
  - Bring up their Federal Tax Data
2. Open a New Tab and navigate to: Self Service > Payroll and Compensation > W-4 Tax Information
  - Search for the Same employee
  - Compare the fields.
3. Note that the W-4 Tax Information does not have all the same fields as the Federal Tax Data page does.
   - The Federal Tax Data page does not have the fields for the new W-4P and W-4R forms.

Changes

 Tax Update 21-E was applied, which included W-4P (W4P) and W-4R (W4R) enhancements to the Fluid W-4 PDF feature.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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