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Email Notifying Employee That Uploaded Document Have Been Approved May Not Reference All Approved Documents (Doc ID 2867374.1)

Last updated on MAY 23, 2022

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When multiple documents are uploaded by an employee in a Life Event that must be approved, the email advising the employee when they are approved references only one document.

Steps to reproduce the issue:

     1. Employee begins a Life Event requiring approval of documents (Navigation: Employee Self Service homepage > Benefit Details tile > Life Event tile).
     2. On the Document Upload step, employee uploads two documents for the same Document Type which requires approval.
     3. Administrator approves both documents (Navigation: Manager Self Service homepage > Approvals tile).
     4. Employee receives an email with only one document listed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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