Email Notifying Employee That Uploaded Documents Have Been Approved May Not Reference All Approved Documents
(Doc ID 2867374.1)
Last updated on DECEMBER 14, 2024
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When multiple documents are uploaded by an employee in a Life Event that must be approved, the email advising the employee when they are approved references only one document.
Steps to reproduce the issue:
1. Employee begins a Life Event requiring approval of documents (Navigation: Employee Self Service homepage > Benefit Details tile > Life Event tile).
2. On the Document Upload step, employee uploads two documents for the same Document Type which requires approval.
3. Administrator approves both documents (Navigation: Manager Self Service homepage > Approvals tile).
4. Employee receives an email with only one document listed.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |