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Transforming the Collection of Student Information (TCSI) GET Help Balance Batch Process "SSF_HLPLN_AE" Using Wrong URI Index. (Doc ID 2867487.1)

Last updated on JUNE 27, 2022

Applies to:

PeopleSoft Enterprise CS Recruiting and Admissions - Version 9.2 and later
Information in this document applies to any platform.


When the user attempting to run Get HELP Balances batch process SSF_HLPLN_AE, the student searched with URI index 2 only.

The issue can be reproduced at will with the following steps:

  1. Navigate to Main Menu > PeopleTools > Integration Broker > Integration Setup > Services
  2. Activate the HELP_BALANCES_GET Service Operation
  3. Navigate to Main Menu > Student Financials > Tuition and Fees > Australian Loan Processing > Get HELP Balances
  4. Add a New Run Control ID
  5. Enter Institution, Term and Select Options 
  6. Run the SSF_HLPLN_AE Application Engine Process





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