When Canceling the Purchase Order Whose Dispatch Method is 'EDX' and Ran Purchase Order Dispatch the PO Status Should be Get Updated to 'X' (Canceled) But It Got Updated to 'D' (Dispatched)
(Doc ID 2867588.1)
Last updated on SEPTEMBER 19, 2022
Applies to:
PeopleSoft Enterprise SCM eProcurement - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
Canceling an 'EDX' purchase order results in the status being updated to 'PX' (Pending Cancel). Then, after Purchase Order Dispatch is run, the PO Status should be updated to 'X' (Canceled). Instead, it was updated to 'D' (Dispatched)
The issue can be reproduced at will with the following steps:
1. Open a PO with status 'Dispatched'
2. Click in cancel button
3. Yes to resource all requisitions
4. PO status changed to 'Pending Cancel'
5. Run PO dispatch to complete the status to 'Canceled'
6. Back to PO dispatch run control, still showing status = 'Dispatched'
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |