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E-UPD: PeopleSoft Cumulative Feature Overview Tool Fails with Message - "Gateway Timeout The proxy server did not receive a timely response from the upstream server" (Doc ID 2868678.1)

Last updated on MAY 12, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

When attempting to upload an applied bug report file into the PeopleSoft Cumulative Feature Overview Tool, (see Doc ID 793143.1), to generate a CFO list; the tools fails with a time out message.


ERROR:



The issue can be replicated with the following steps:

1. Click on link to CFO Tool.  Link:  PeopleSoft Cumulative Feature Overview.
2. Select “Upload an Applied Bug Report”.
3. Select the "Product Family" ( ex. PeopleSoft HCM 9.2).
4. Click on Browse and select the applied bug report file.
5. Click upload.
6. The Uploaded File name appears. Click Next.
7. Observe the tools spins for a long time then getting a Gateway Timeout message.
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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