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E-Portal: User Is Kicked Out, after Clicking 'Continue...' in the Signon Event Message Page (Doc ID 2868986.1)

Last updated on MAY 16, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

User Is Kicked Out, after Clicking 'Continue...' in the Signon Event Message Page

The issue replicates with the steps below:
1- Login with the PeopleSoft Administrator account and Setup a signon message in PeopleTools > Utilities > Administration > Signon Event Messages.
2- Logout.
3- Login. The Signon Event Messages page is displayed.
4- Click on the link 'Continue...'. The Fluid (landing) Homepage is displayed.
5- Click on the NavBar button.
6- Click on the Classic Homepage icon in the NavBar.
    User is kicked out the system.
   

Note: The issue is also observed if the system is configured for users to land on the Classic Homepage. Upon login, the Signon Event Messages page is displayed. Clicking on the link 'Continue...' kicks the user out of the system.




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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