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ELM 9.2: ELM Class Enrollment Notification to Learner Does Not Display Facility And Room Information (Doc ID 2876030.1)

Last updated on JULY 04, 2022

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.


ELM Class Enrollment notification to Learner does not display Facility and Room information.

The issue can be reproduced at will with the following steps:

1. Set up of New facility with Country Address Type - CAN (Canadian)

2. Set up of Room Detail, add Room 

   Navigate to Enterprise Learning > Learning Resources > Facilities >  {click tab} Rooms

3. Attached the Facility and Room to the Class' Session
   Navigate to Enterprise Learning > Catalog > Maintain Classes > {search/select} Class >{click tab} Learning Component > {click tab} Sessions
   Add a new Session  or update an existing Session and add the Facility and Room

4. Enroll Learner in the Class 
5. Run process Enrollment Notification, AE LM_NOTIFY to send Email Notifications to Learner and notice that the notification to Learner does not contain Facility and Room in the Session Information section.




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