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EAR 9.2: When the Conversations Icon Is Clicked From the Item List Page, the Processing Wheel Keeps Spinning. (Doc ID 2876665.1)

Last updated on SEPTEMBER 22, 2023

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When the Conversations Icon is clicked from the Item List page, the processing wheel just spins and nothing happens.
If a conversation Icon is present then the conversation should be displayed when clicked.

Replication Steps:
1. Goto Receivable - Customer Accounts - Account Overview - Item List.
2. Click on the conversation icon from the item list display.


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