EAR 9.2: When the Conversations Icon Is Clicked From the Item List Page, the Processing Wheel Keeps Spinning.
(Doc ID 2876665.1)
Last updated on FEBRUARY 24, 2025
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When the Conversations Icon is clicked from the Item List page, the processing wheel just spins and nothing happens.
If a conversation Icon is present then the conversation should be displayed when clicked.
Replication Steps:
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1. Goto Receivable - Customer Accounts - Account Overview - Item List.
2. Click on the conversation icon from the item list display.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |