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EPY: CAN - Employee Tax Data Reverting To Default Values When New Row Is Added (Doc ID 2880103.1)

Last updated on APRIL 15, 2024

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Taxes

On Employee Tax Data CAN, is being reverted to default values when new row is added when adding an additional job in Job Data.

Anyone who has had an acting (new EMPL record) added is having their Employee Tax Data reverted to the ‘default’ values. For example, when another row is added to Employee Tax Data CAN to include the new EMPL record, the new row is defaulting the net claims from the tax table and ignoring the values in the previous row.

Due to this issue, the increased Net Claim amounts are wiped out , Status Indians is wiped out, Cross Province is wiped out and Non-indexed amounts is wiped out

When adding an additional job, the system should leave the values that were indicated on the Canadian and Provincial Tax Data and just copy over those values.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Go to Canadian Tax Data and increase the net claim amounts for Federal and Provincial (Payroll for North America>Employee Pay Data CAN>Tax Information>Update Employee Tax Data)
2. Add an additional Job (Workforce Administration>Job Information>Add Additional Assignment)
3. Go back to the Canadian Tax Data to verify the values are reset back to default (Payroll for North America>Employee Pay Data CAN>Tax Information>Update Employee Tax Data)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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