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E-MCF/OAUTH2: MCF Email Sample Pages Test Reads Emails from Another Mailbox Service Account, and Returns an Incorrect Message Count when Using ADFS/SSO (Doc ID 2880450.1)

Last updated on DECEMBER 24, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.


MCF Email Sample Pages Test returns the wrong Message Count, and shows 'Email count on mail server = 10', even when the actual mailbox for the account is empty.

PeopleTools 8.58.03
MS Azure / OAuth2
MS Office360
MS ADFS (Microsoft Active Directory Federation Services)

To reproduce the issue:

1. Retrieve the access token by navigating to PeopleTools > Security > OAuth2 Administration > Authorized User.

2. Once the token is retrieved, navigate to PeopleTools > MCF > Email > Sample Pages.

3. Choose Message Count and click the Fetch button.

4. The result is an incorrect count.


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