After Process Referral Programs Successfully Runs, From Service Operations Monitor, Service Operation PAYMENT_ERECRUIT_REQUEST Message Not Published
(Doc ID 2880742.1)
Last updated on JULY 11, 2022
Applies to:
PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
After the applicant is referred by the employee, the referral is approved, and after Process Referral Programs successfully runs, from Service Operations Monitor, Service Operation PAYMENT_ERECRUIT_REQUEST message not published
,
The issue can be reproduced at will with the following steps:
1. Ensure the following three (3) Service Operations below are setup completely and active as well as the related Service Operation Queues are active:
Navigation: Peopletools > Integration Broker > Integration Setup > Service Definitions
a. PAYMENT_ERECRUIT_REQUEST
b. PAYMENT_ERECRUIT_ACKNOWLEDGE
c. PAYMENT_ERECRUIT_ISSUED
2. Review the attached related article <Document 1333915.1> How to Setup Employee Referral Process (ERP) in Recruiting.
And perform the required steps as documented.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |