EeS:Incorrect or Blank Requester Id on Fluid Self Service Invoice When it is Saved and Then Submitted (Doc ID 2880949.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Symptoms

Self Service Invoice gets submitted without Requestor Id when it was saved for later first and then submitted.

Steps:
1) Login to Supplier Portal
2) Add new Self Service Invoice
Navigation: Supplier Secure Home Page > Invoices and Payments > Self Service Invoices
3) Enter Details:
• Enter Invoice ID
• Enter Invoice Date
• Select Buying Organization
• Select Currency
• Select Requester
• Then click next
4) Select Copy Purchase Order button. Select the purchase order and its line to copy.
5) Click Save for Later and Click Exit
6) Open the Invoice again for editing and click Update.
7) Populate the Requestor Id and Submit the invoice.
8) Login to PeopleSoft Employee portal.
9) Navigate to Main Menu > eSettlements > Buyer Dashboard
10) Search and open the invoice.

• Requestor field is blank after step 6 and 10.
  
  

Changes

Cause

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