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EEX 9.2: Inconsistent Behavior For Prepaid Lines in Fluid Vs Classic Expense Report Approval. (Doc ID 2881454.1)

Last updated on OCTOBER 31, 2023

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Expense Reports with Prepaid transactions, unable to send back selective lines

Steps:
1. Navigate to Fluid Home > Employee Self Service > Expense Report(tile) > Create Expense Report (Tile)
2. Create an Expense Report and make sure there are 2 lines onePayment Type as Prepaid and other can Cash/Check .
3. Log in as Approver and Go to Manager Self-Service > Manager Travel and Exp Center > Approvals > Approve Expense Transaction.
4. Click on the Expense Report that was created in Step2.
5. Click on New window and Go to Fluid Home > Manager Self Service > Approval(tile).
6. Click on the Expense Report that was created in Step2.


Prepaid expenses are generally accounted for beforehand from the Payables system. It credits the Prepaid Expense account defined in the accounting template. From a business stand point, an approver is supposed to be concerned with the lines pertaining to only their cost center. For example, a new employee might get a prepaid relocation expense which he has claimed in his expense report. As an approver, he cannot deny that line because this has been already paid by a separate system/agency as per policy rules. If approver feels the Expense Report should not have any prepaid lines or the amounts claimed are against policy, it can be denied or send back the who Expense Report as a whole. This is the same way, Personal expenses and negative adjustments are also treated.

Cause

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In this Document
Symptoms
Cause
Solution
References


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