After Accepting Multiple Transactions Types in One Delegation Request Some of the Transaction Types Still Show As Submitted and Not Accepted (Doc ID 2882184.1)

Last updated on MARCH 06, 2023

Applies to:

Symptoms

When a user accepts a delegation request that contains multiple transaction types (for example: Budget Journal, GL Journal Apporval, Purchase Order, Requisition) in ONE Delegation Request - some of hte transaction types still show as submitted.  Status should be accepted.

Steps

A) Go to Enterprise Components -> Delegation -> Create Delegation Request
B) Chose user to delegate to
C) Chose the below transaction types to delegate and submitted
     * GL Reconciliation Approval
     * Purchase Order
     * Requisition
     * Financial Structure Request
     * GL Journal Approval
D) Sign on as the user that the transactions were delegated to and  approve all delegations
E) Review  Enterprise Components -> Delegation -> My Delegated Authorites (Accepted Tab)  only some of the transactions are accepted
F) Reviewed  Enterprise Components -> Delegation -> My Delegated Authorites  (Submitted tab)some of the transactions are still in submitted state

Cause

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