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Errors occur when using "Refresh Document" in Document Management Page (Doc ID 2883083.1)

Last updated on JULY 13, 2022

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Errors occur when using "Refresh Document" in Document Management page.

The issue can be reproduced at will with the following steps:

    1. Navigate : PeopleTools > Utilities > Administration > Maintain URLs
    Create SFTP configuration
    2. Navigate : Setup Financials/Supply Chain > Common Definitions > File Attachments > Administer File Attachments
    Add URL Server as SFTP Server URL and Select Pick Active Server
    Note : CS_DOC_MAINT component has sub directory.
    3. Navigate : Supplier Contracts > Create Contracts and Documents > Document Management
    Enter Mandatory values and click Add a Document
    Answer the questions
    Ad Hoc ID : NDA0026
    4. Log out & Log in
    6. Navigate : Supplier Contracts > Create Contracts and Documents > Document Management
    Click Find an existing Document
    Enter Ad Hoc ID
    Click Search
    Select the Document
    Click Refresh Document
    Click Ok
    Update the answers to questions
    Click Finish
    Issue : Receive Errors

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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